Refund Policy

Refund Policy

Effective Date: [Insert Date]
At Pay-Tube, we are committed to providing a fair and transparent experience for all our users. This Refund Policy outlines the terms and conditions under which refunds may be issued for paid services or transactions on our platform. By using Pay-Tube, you agree to this policy.

1. Eligibility for Refunds

Refunds may be issued under the following circumstances:
1.1 Technical Errors: If a payment is processed incorrectly due to a system error on our part.
1.2 Unauthorized Transactions: If you can demonstrate that an unauthorized transaction was made from your account.
1.3 Non-Delivery of Services: If a paid service (e.g., premium subscription, advertisement placement) was not delivered as promised due to errors on our part.

2. Non-Refundable Services

Refunds are not issued for:
2.1 User error, such as incorrect payment details or accidental purchases.
2.2 Services already delivered or used, including advertisements that have already run or content that has been published.
2.3 Violations of our Terms and Conditions leading to account suspension or termination.

3. Refund Request Process

To request a refund, follow these steps:
3.1 Contact Us: Send an email to [contact@pay-tube.com] with the subject line "Refund Request." Include:

• Your name and account details.
• Date and details of the transaction.
• Reason for the refund request.
  3.2 Review: We will review your request and verify the details within [Insert Timeframe, e.g., 7 business days].
  3.3 Approval: If approved, refunds will be processed to the original payment method within [Insert Timeframe, e.g., 14 business days].

4. Additional Information

4.1 Currency Conversion and Fees: Refunds will be processed in the original currency of the transaction. Any currency conversion fees or transaction fees from your payment provider are non-refundable.
4.2 Compliance with Japanese Law: This Refund Policy complies with Japan's Consumer Contract Act and other applicable laws.

5. Changes to the Refund Policy

We may update this Refund Policy from time to time. Changes will be posted on this page with a revised "Effective Date." Continued use of Pay-Tube after such changes constitutes acceptance.

Contact Us

For any questions or concerns regarding this Refund Policy, please contact us:
Email: [contact@pay-tube.com]